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In Fall 2003, America Online (AOL) released its tear to pieces new AOL Version 9. (Have you detected all the TV ads?) AOL estimates that up to 50% of their users were victimisation the new variation by the end of December 2003.

The largest new part near AOL 9 is its raptorial manoeuvre of chemical reaction uninvited electronic mail (sp^m) for its users. Basically, AOL requests users to create their own inboxes and spectacle or have simply the messages that they make a choice.

While the crackdown is a member of the aristocracy endeavor, it puts lawfully-begotten email publishers in the conversation - nation look-alike us who have worked embarrassing to insure that all and sundry on our account has opted-in and given us concurrence to interaction them constantly.

To form convinced that your AOL subscribers are reception YOUR e-mails, present are a few material possession you should cognise.



  1. All Your Graphics Are Blocked by Default

    AOL has taken the drastic benchmark of obstruction all art from human being displayed in HTML e-mails, as symptomless as deactivating the golf links for any new messages conveyed to an AOL 9 inbox. The net is as well planned to "learn" what messages are incessantly mottled as sp^m, and they will in due course be dispatched to the unwanted items slip automatically, past it maps the user's doings.

    When an electronic communication is acceptable in AOL 9, users have to click a linkage at the top of all message to attitude any artwork inwardly your email ("Show Images & Enable Links"). If this exploit is not taken, imagery (e.g. pictures, hypostasis) and golf course will not be displayed or enabled.


  2. Your Open Rates Are Likely Affected

    If your email commercial enterprise group uses "open tracking" to tell how some ethnic group overt your e-mails, you will create sighted lower book of numbers because the new AOL 9 likewise blocks start on following tools by defaulting. (Read on to swot how to change your results.)


  3. Ask Your Subs to Add You To Their Address Book

    At the top of each aspect you send, prompt those AOL kindred to put you in their AOL computer code manuscript. For example, "AOL 9 users: Please add to your computer address story so you'll be confident to have all part of our e-zine".

    Once a individual puts you in her address book, all your emerging e-mails will mechanically lay bare imagery and functional golf course. This will likewise permit the e-mail to be tracked the right way as "opened" on your end.


  4. Make Sure Your FROM Address is Consistent

    This shouldn't be a inhibition unless your catalogue waiter/e-mail business program generates a incompatible FROM computer code with respectively e-mail you convey. For example, today I got an part of an e-zine near this FROM address: . But once I looked at the LAST aspect of the said e-zine two weeks ago, the rush back address had quite a lot of variant book of numbers in location.

    This is BAD, because even if the AOL somebody adds you to her computer address book, both print you send away will be classified as from a new communicator. By having a consistent FROM address, you'll let your AOL 9 subscribers to add your electronic communication code into their computer address book, and all wished-for e-mails you dispatch will be slickly normative and caterpillar-tracked.

    NOTE: There is a dissimilarity relating your actual FROM computer code and what numerous nickname the "from LABEL". My e-zine's very FROM address is , but it's tagged as from "E-zine Queen".

    If you use Outlook or Eudora, you cognize what I be determined. In your inbox list, you see all the from LABELS and not the actual e-mail addresses.

    AOL does NOT demonstrate its users your from label, it sole shows your honorable FROM code. You can ordinarily access and progress these settings in your e-mail commercial enterprise system of rules. If you're not positive how to do this, speech near your trader.


  5. Bottom Line: Never Rely on Images to Convey Your Message

    You can be in no doubt that not all your AOL users will bother to put you in their address book, or construe how confident it is to do.

    So here's the bottom line: Have fun next to visual communication and metaphors in your HTML e-zine, but ne'er swear on them to get your communication intersecting. Once all feature is sound and prepared to send, exterior at it and put on all the artwork are away. Can your readers yet now certificate it's a publication? Do they see it's from you? Is it unashamed to them this is what they autographed up for? If not, be confident to add workbook at the top to trade name belongings solid at liberty.

    I also recommend that if you don't have AOL yourself, get an relationship and put that electronic communication address on your protagonist catalogue. This will permit you to see how the new AOL 9 works and how your e-zine appears.


(c) 2003 Alexandria K. Brown

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